The Power of One!!

Join us with our guest speaker, Debra J. Schmidt, a.k.a The Loyalty Leader, as she teaches you to build customer loyalty through powerful facts, entertaining stories, and interactive exercises. Deb will help you identify the expectations of internal customers and external customers and teach you how to exceed customer expectations through exceptional service.
Engage with your staff to build positive relationships, one customer and one employee at a time. Loyalty-focused companies consistently outperform their competitors. Loyal customers are more pleasant, purchase more products, refer new customers, and are more forgiving when problems occur.