Thursday, September 19, 2024
The Power of One!
Boosting Profits Through Customer Loyalty
Bring your staff and join us with our guest speaker, Debra J. Schmidt, a.k.a The Loyalty Leader, as she teaches you to build customer loyalty through powerful facts, entertaining stories, and interactive exercises. Deb will help you identify the expectations of internal customers and external customers and teach you and your employees how to exceed customer expectations through exceptional service.
Engage with your staff to build positive relationships, one customer and one employee at a time. Loyalty-focused companies consistently outperform their competitors. Loyal customers are more pleasant, purchase more products, refer new customers, and are more forgiving when problems occur.
Register yourself and your staff – Every employee on your team is responsible for customer loyalty!
Event Information
Date: Thursday, September 19, 2024
Location: Brookfield Conference Center
Address: 325 S Moorland Rd, Brookfield, WI 53005
Continental Breakfast: 8:15 am
Workshop: 9:00 am – 12:00 pm
Pricing (Individual): $50
Pricing (Table of 8): $350